Are you experiencing some slow months as a salon owner? This is solvable. There are four key metrics you’ll want to measure in order to grow.
The number of new clients booking appointments monthly?
The number out of the new clients who are rebooking appointments?
How many returning clients are booking appointments each month?
How many out of the returning clients rebooking another appointment each month?
It's always a bit disappointing and stressful or confusing when you get negative reviews. But we're breaking down a system that you can put in place, so you make sure your team members know you've got their back + you know when to stand up for yourself if you're not in the wrong and keep new clients coming in despite any negative reviews.
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